Captain Ordering App

Feedback Management

Personalize your feedback form. Incorporate their expectations. Reassure them that their opinions are being considered. Act upon them by giving them a memorable dining experience.

Discover what Feedback can do for your outlet

Android-supported feedback app

User-friendly feedback app for broad Android compatibility, smooth operation across all devices, and improved overall user experience.

Create feedback links and share by SMS

Create personalized feedback links for customers and send them quickly by SMS to increase engagement and acquire useful insights to enhance your services.

Feedback via QR codes

Implementing a dynamic feedback system by installing QR codes on all tables and counters. Customers can easily scan these QR codes to provide feedback.

Customisable questions

Craft and modify questions to your preferences for feedback. Personalize inquiries to generate smart responses.

Customer data collection

Easily collect customer information like as birthdays and anniversaries via feedback forms and use this information to send personalized alerts.

Gather and track feedback from third-party applications

Gather consumer feedback for online orders processed by a third party, guaranteeing a comprehensive approach to resolving any issues.

"I've been a Ciferon user for two years, and it has transformed how we manage all our Kamat Restaurants locations, automating operations from top to bottom. The comprehensive integrations and the dedicated support team have been game-changers. I highly recommend Ciferon to any restaurant looking to upgrade their operations."

Dr. Vikram Kamat

Founder & Chairman, VITS Kamat Group

Rated us the recommended Restaurant POS provider

Highly rated as value for money restaurant billing software

Rated as easy to use & user friendly billing software

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Frequently asked questions

Absolutely! Your customers can provide feedback on your staff service even if they haven’t placed an order.

Ciferon’s Feedback features let you gather feedback from your customers through an Android app, an SMS link, and a feedback QR code.

You can take unlimited customer feedback!

You can personalize your messages and organize them based on what works best for you and your customers.

Absolutely! You can print a feedback form generated by the POS system on your bill and collect QR-code feedback during payment.

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