support Team

Values at Support

Our success is all thanks to our amazing team. We genuinely care about their health, well-being, and financial security, helping them build a rewarding future. Here's how we support our people.


24 x 7 Support

Free support is available 24/7, even on holidays and weekends, to help you with any issues related to your point-of-sale system.


Centralized ticket-tracking

When you ask questions, you'll get a ticket number, and we'll send it to the right team to help you find the best solution.


Product Training and retraining

Receive free training for your point-of-sale system over the phone or in person whenever you and your staff need it.


Easy large chain support

Get a dedicated team to help streamline your operations across multiple outlets using the Ciferon POS system.


Multi-lingual support

Don't worry about language differences – our support team can assist you in over 10+ Indian languages.


On-ground assistance

Get hands-on help and personalized solutions from our experts in point-of-sale systems.

Meet Our Support Experts

Ciferon works easily with any
existing infrastructure

Works Offline

Works on any hardware

Keyboard & Touchscreen view

Support all major OS


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Frequently asked questions

Getting started with Ciferon is super quick! Our onboarding team is speedy, and all it takes is about 60 minutes to set up your account. Just share the info we need, and you’ll be good to go on your Ciferon adventure!

Absolutely! With Ciferon, you can keep tabs on all your orders in real-time, no matter where you are. Just make sure your outlet has a good internet connection, and you’re all set!

No worries! Ciferon uses a cool hybrid technology that works both online and offline. Even if you’re not connected to the internet, your orders are still recorded. Once you get back online, all your unsynced orders will automatically update, ensuring your data stays safe!

Ciferon is awesome because it’s built without any hardware hassles! It plays nice with all the printers out there in the market, so you can use it seamlessly without any compatibility issues. How cool is that?

Absolutely, and it’s a firm commitment from us! We value transparency and strong work ethics. Your entire data is in good hands and kept safe and secure in the Ciferon clouds.

You’re making one of the best decisions for your life! Trust us, it’s a straightforward process. Just share your menu and the info you want to move forward with, and our onboarding team will take care of everything for you. Easy-peasy!

Absolutely! Ciferon POS gets along with all operating systems—Windows, iOS, and Android. It’s like a tech-friendly chameleon!

It’s on us, and we’d love to help! Whether it’s during onboarding or anytime later, feel free to reach out to our support team. They’ll gladly assist you in updating your menu whenever you need. We’ve got your back!

Count on it! Ciferon’s support is like your 24/7 superhero, always there for you. Day or night, even on holidays and during festivals, our support team is ready to help you and your team. It’s a promise we’re proud to keep!

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