This page has been published to inform users of Ciferon website/app regarding our policies with regard to collection, use, and disclosure of Personal Information if anyone decided to use Ciferon.

If you choose to use Ciferon app, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the app. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Use, which is accessible at Ciferon unless otherwise defined in this Privacy Policy.

1. Your Acknowledgement and Approval

You are required to read this Privacy Policy before registering to and using the Services provided by Ciferon. By registering to and using any of our products and/or Service, You represent that You have read, understood and agreed to the terms of this Privacy Policy.

Your acknowledgement and approval of this Privacy Policy will also relate to the provisions stated under the Terms of Use which shall be deemed and constitute as an integral and inseparable part.

2. Security

We, at Ciferon, make sincere efforts and take all possible steps to protect your Information and Data by deploying a variety of technical and organizational measures to protect and secure the Information and Data we receive from you, including without limitation, security technologies.

We are continuously utilizing security measures to protect your Information and Data from unauthorized access or against loss, misuse or alteration. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Unauthorized entry or use, hardware or application failure and other factors, may compromise the security of your Information and Data at any time. We reserve the right, without any limitation, to investigate any suspected breaches of the Services’ security or information technology or other systems or networks.

3. Customer Data

“Customer Data” refers to any and all identifiable information about customers generated or collected by the Service Provider or the Restaurant, including, but not limited to, Customers’ name, shipping addresses, email addresses, phone numbers, and customer preferences and tendencies. Restaurant acknowledges and agrees to the terms of the applicable Privacy Policy of the Service Provider. The Restaurant and the Service Provider acting as the data processor shall undertake to take all reasonable steps & measures to protect the customer data.

4. Customer Data from Restaurant

The Restaurant retains the rights to export Customer Data from the app account maintained by the Restaurant, so long as such data is handled with reasonable security measures and its usage is in compliance with the applicable laws and the applicable Privacy Policy of the Service Provider. The Service Provider for the purpose of enhancement to its Products, analytical and marketing purposes reserves the right to use such data and to share such data with its third party affiliates. All such third party affiliates and partners are required to preserve the confidentiality of any data they may access.

5. Customer Data from Service Provider and Affiliates

The Restaurant agrees to use Customer Data from the Service Provider and third party affiliates for the fulfillment of the applicable Customer Order only, and in compliance this Agreement, shall not use such data for any other purpose, including without limitation enhancement to any file or list of the Restaurant or any third party, resell, broker or otherwise disclose to any third party, in whole or in part, for any purpose whatsoever. The Restaurant (and any other persons to whom the Restaurant provides any Customer Data) will implement and comply with reasonable security measures in protecting, handling, and securing the Customer Data.

6. Collection of Data / Information

1. General

   Our primary purpose in collecting Information and Data from you voluntarily is to provide you with a secure, efficient and customized experience when using the Services. We will only ask for and collect Information and Data that we consider necessary to ensure a positive experience.

2. Information and data

   The User of the Services are required to provide the Information as requested or where indicated at the time of signing up. Wherever possible, we shall indicate which fields are required mandatorily and which fields are optional. Our primary purpose in collecting Data from you voluntarily is to provide a secure experience. When using the Services, we may collect, without limitation, Information and Data including: your first and last name, company name, email, address, phone number, other information filled in by you and Data generated from your use of the Services.

   As you use the Services, you can, or may be required, from time to time enter or send to us Information, which may include, without limitation, Information that you share on your account as a User or Client.

   You represent that you have the right and authority or have obtained all necessary consents and approvals to provide any Information, including any Information of another individual or entity, that is provided by you to the Service Provider through the Services or otherwise.

3. Information and Data Collected Automatically

   When you use the Services, the Service Provider automatically receives and records Data from your device, including, but not limited to your GPS location, IP address, operating Data, device Data, other Application IDs, cookies, the page you requested, the timing, frequency and pattern of your use of the Services. This usage data may be processed for the purposes of analyzing the use of the Service Provider’s Website/ App. Unless otherwise stated in this Privacy Policy, the Service provider only uses this Data in aggregate form.

4. Information Collection and Use

   For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

   The app uses third party services that may collect information used to identify you.

5. Log Data

   We want to inform you that whenever you use Ciferon app, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

6. Cookies

   “Cookies” and similar technologies are small files placed on your computer and devices that assist us in providing our Services. We and our third-party service providers use cookies and similar technologies to provide and personalize the Service, analyze use, target advertisements and prevent fraud. You can disable cookies in your browser settings, however, if you do so, some parts of the Service may not function properly. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

7. Use of Personal Data

We may use Your Personal Information –

• To process your request for Services and to provide you the Services.
• To enhance our Services, provide support to you, communicate with you and comply with our legal obligations, including for auditing purposes.
• To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
• From time to time we may share the Personal Information to third parties which we consider may have goods or services which are of interest to you and such third parties may use such information for the purpose of analytics and development of goods or services which may be extended to you. Such Personal Information are shared as part of the business understanding and the confidentiality of the Personal Information shall be protected at all times by such third parties. 

Please be aware that we are not responsible for the breach of confidentiality obligations or adherence to data protection laws of such third parties or the services which may be offered by them. We do not endorse or make any representations about such third-parties.

8. Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. In any case, we will not retain your data beyond a period of one year from the date of termination/expiry of the subscription.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

9. Third Party Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

10. Law Enforcement

We may use the Personal Information in any other manner that we may deem fit, in compliance to the applicable laws. We may also disclose Personal Information, in good faith, wherein the access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect us against imminent harm to our rights, property or safety, or as permitted by law or (e) in order to showcase the Company outreach and business portfolio, its scope and business volume to potential investors.

11. Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children’s Privacy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

13. Governing Law and Jurisdiction

This privacy policy shall be governed and construed in accordance with the laws of India and the courts of Nagpur, Maharashtra shall have exclusive jurisdiction to try the disputes arising out of or in connection to this privacy policy.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

If you have any questions or suggestions about this privacy policy, do not hesitate to contact us at hello@ciferon.com